Number of adults
Number of children
Arrivée : 16:00
Départ : 12:00
Contact privilégié au
+33 (0)4 50 09 31 20
fr en

Our Spa team welcomes you in a place dedicated to well-being and relaxation

Opening hours & reservation

Access to wellness area for hotel guests

  • For 1 hour upon prior reservation
  • Rate : 15 € / hour / person 
    Cancellation conditions : no charge 48h in advance. Otherwise the slots will be fully charged.
  • Free for guests staying in an exclusive suite or with a 140 € massage booking
  • Children's 
  • We thank you to come with the bathrobe and slippers at your disposal in your room. Towels are provided at the spa.
  • Slot up to 12 years included: 9 am - 10 am & 4:30 pm - 5:30 pm
  • Free access for 0-4 years old
  • Access at 15 € / person / hour for 5-12 years old included
  • The slots must be booked in advance

Access to wellness area
For non-resident guests

  • For all booking for a massage or a facial care with a minimum of a 140 € massage booking minimum, the Cristal Spa offers you a free access to the wellness area one hour before your appointment in order to increase the benefit of your care.
  • A Bathrobe, slippers and bath towel will be supplied, free of charge.

Further information for your massage

  • Advance booking is highly recommended when booking your stay at the Imperial Palace Hotel. Indeed, during periods of high attendance, we cannot guarantee you availability of cares during your stay
  • All our treatments are accessible to people over 16. For teenagers from 12 to 16 years old, only 20-minute facials can be proposed.
  • Any cancellations or changing time must be made at least 24 hours before your appointment, otherwise you will be billed for the full treatment price.
Cristal Spa I Fitness I Imperial Palace Annecy

Access to fitness area
for resident clients
& members of the Cristal Spa

  • Access reserved to adults in good physical condition.
  • Wearing clean sportswear and using a towel is mandatory.
  • Sports shoes must be worn

Opening hours & access conditions

Reservation recommended for massages and wellness area when booking your stay

+33 (0)4 50 09 31 00
Spa Reception
9 am - 8 pm

Wellness area
9 am - 8 pm
upon prior appointment
7 am - 8 pm

Beauty treatments
10 am - 8 pm
(6:30 pm Sun)
Free Parking
subject to availability
Pets not allowed 
  1. Home
  2. Spa
  3. Access conditions